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Support

Stuck on something, or a payment didn't go through? Message us. A real person reads every message.

Quick answers

I paid but my plan didn't change

Crypto payments can take a few minutes to confirm. Open Billing: it checks the payment for you. If it still hasn't changed after an hour, message us with the payment ID from NOWPayments.

I can't log in

Use Forgot password, or log in with a code sent to your email. Check your spam folder for the email from winki.bio.

How do I delete my account?

Go to Account in your dashboard and scroll to the bottom. Deleting is permanent.

I want to report a page

Use the Report link at the bottom of that page, so we can see which page it is. The content rules list what's not allowed.